Social Affairs Minister Malek Ezzahi decided on Thursday to dissolve the medical committees in charge of examining files within the National Health Insurance Fund (CNAM), and to set up a single committee.

During a visit to the CNAM Tunis 1 regional centre seat, the minister called for raising the refund ceiling for health care costs and broadening the coverage base for citizens, notably those with disabilities, as well as expanding the network of regional and local centres to bring services closer to all the insured.

Ezzahi underlined the need to streamline service procedures by using digitalisation and developing the CNAM virtual centre to improve communication and information mechanisms and guarantee citizen access to the E-CNAM platform, according to a Ministry press release.

He also considered that the various measures announced would contribute to improving the quality of services provided by CNAM for citizens, underscoring the need to implement them before the end of February 2024 and pointing out t
hat anyone hindering the smooth running of this process would be punished.

Ezzahi further called for improving the quality of services in order to resolve the citizens’ difficulties and to take swift and effective action to find appropriate solutions to the various problems.

He said that the CNAM is a project launched from the outset with a number of shortcomings, and that radical solutions must now be found to guarantee the citizen’s constitutional right to treatment.

Source: Agence Tunis Afrique Presse