Nyeri: Nyeri County staff have been urged to uphold tenets of teamwork as a means of enhancing service delivery to the members of the public. Addressing a Departmental staff workshop, Gender, Youth, Sports and Social Services County Executive Committee Member (CECM), Esther Ndung’u said service delivery was about building a culture where everyone feels valued and where there exists a spirit centred on life-work balance among workers.
According to Kenya News Agency, Ndung’u noted that working together as an empowered team allows employees also to leverage on diverse skills and experiences that translate to more productivity. “I wish to acknowledge that today’s workshop is about growth-not just as individuals but as a cohesive unit. It is an opportunity for learning, a chance to connect, collaborate, and strengthen our skills as a team,” said the CECM.
She further lauded the staff for their active participation during the interactive plenary session where the employees had an opportunity to share their indivi
dual work experiences. Ndung’u pointed out that continuous learning is vital for both personal and professional growth and to explore various resources available for enhancing employees’ skills, whether it’s through formal training, workshops, Recognition for Prior Learning (RPL), mentorship, and peer learning.
During the workshop, participants were also taken through the Department’s Citizens’ Service Delivery Charter, customer service ethics, dangers of alcohol and substance abuse, HIV/Aids and Mental Health and Wellness among other subjects.
On his part, Gender, Youth, Sports and Social Services Chief Officer, Joe Gethi noted that in the rapidly changing work environment, adaptability is more important than ever. The CO appreciated the employees for their commitment, passion, diligence, teamwork, and cooperation which he said had led to exemplary performance in the department. “We face challenges that require us to think critically, embrace new technologies, and be open to innovative approaches in our wo
rk. Together, we will explore how to enhance our resilience and agility in the face of change,” he stated.
The staff members were thrilled by this initiative that gave them an opportunity for learning, Q/A sessions, active participation in sharing ideas, and socialization. They are now trained not just about resources; but are also empowered to utilize those resources effectively hence effective service delivery which requires a marriage of skills, knowledge, and the will to serve.
Meanwhile, Ndung’u officiated the graduation of 51 trainees who have been undergoing a three-month course courtesy of the International Youth Fellowship (IYF). Addressing the graduates at the Thingira House in Nyeri over the weekend, the county official challenged the trainees to utilize the skills acquired not only as an income-generating avenue but empowering others in the community.
During the three months of mentorship, the graduates were trained in cosmetology, computer packages, phone repair, electrical installation, piano
and music, fashion and design, sign language, Theology, Masonry, Kenya Sign Language, catering, and even martial arts. “This moment is a testament to your hard work, sacrifice, dedication, and commitment. Each of you stands here, not just as graduates, but as bright and promising individuals ready to embark on the next chapter of your lives. You are now empowered to inspire change. The world is rapidly changing, and it is your time to network, innovate, to lead, and to make a difference. Dream big and achieve bigger,” she challenged the graduates.
“As you pursue your dreams, cultivate kindness, empathy, and integrity. These values will guide you and set you apart in our ever-connected world. Limitless possibilities await, explore available Government opportunities and remain focused.”