Post: KRA Announces New Eastleigh Office in a Move to Enhance Service Delivery

Nairobi: The Kenya Revenue Authority (KRA) has reaffirmed its commitment to strengthen partnerships with business communities across the country through a strategic engagement held between the KRA board and the Eastleigh Business District Association (EBDA). The engagement, led by KRA board chairman Ndiritu Muriithi, brought together senior KRA leadership and representatives from EBDA to discuss tax compliance, trade facilitation, and support for the growth of Eastleigh's commercial ecosystem.

According to Kenya News Agency, speaking during the engagement, Muriithi announced plans to open a permanent, fully functional KRA office in Eastleigh in September 2025. This move is expected to bring KRA services closer to the business community, improve taxpayer convenience, and boost voluntary compliance. The board chair highlighted the necessity of tax for any nation, as it supports and finances the state.

Muriithi emphasized KRA's commitment to simplifying the tax compliance process, acknowledging Eastleigh's significant contribution to the economy. He urged the business community to collaborate with other Government agencies for strategic support and growth. The Eastleigh Business District Association (EBDA), which has advocated for progressive business policy since 1990, welcomed the initiative and promised deeper collaboration with KRA.

EBDA Chief Executive Officer (CEO) Mohamed Mero expressed the association's readiness to engage in continuous dialogue, tax education forums, and advocacy for practical tax incentives. Deputy Governor for Mandera County Dr. Ali Maalim Mohamud, who attended the meeting, highlighted the need for targeted reforms and transformation within the tax policy, emphasizing the expansion of the tax base, partnerships, and mutual accountability.

KRA and EBDA also agreed to establish a structured engagement framework to facilitate regular consultation, feedback, and resolution of business-related tax matters. As part of its modernization agenda, KRA continues to invest in technology and capacity building to improve service delivery and taxpayer experiences across all sectors.

Additionally, KRA has been expanding its services to bring them closer to the people. In the last financial year, 2024/2025, KRA operationalized offices in various locations including Maua, Wote, Chuka, Eldama Ravine, Iten, Kapenguria, Lodwar, Malaba, Homabay, Migori, Siaya, Kakuma, Kainuk, and Tana River.

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