Post: Natembeya challenges water company to improve service delivery

Trans Nzoia Governor George Natembeya has urged Trans Nzoia Water and Sewerage Company (TRANZWASCO) to put in place strategies which will ensure enhanced water supply to the public.The call comes as residents patiently wait for completion of the Kiptogot Water Supply Project launched by President William Ruto in January 2023.Completion of the Project to cost the taxpayer Sh 1.5 billion is expected to take piped water to the doorsteps of most homesteads in the region.Governor Natembeya has stressed his commitment to ensure Trans Nzoia residents get uninterrupted water supply and urged TRANSWASCO plus all other relevant players to ensure that it is achieved.The governor, who was speaking during a meeting with the TRANSWASCO Board of Management, urged the body to consider hiring more staff, especially in the meter reading section, in an effort to meet the ever-increasing demand.He asked the company to ensure broken pipes and all other sections hindering sufficient water supply are rehabilitated.'The re is need for timely interventions whenever there are breakages to prevent water wastage, which eventually leads to big losses,' he advised, adding that the company should always consider involving the public in decision-making as he underscored the importance of civic participation.Meanwhile, Natembeya urged those who benefit from the services of the company to make it a habit to clear bills on time for enhanced service delivery, explaining that huge arrears risk grounding operations of the water body.TRANSWASCO Acting Managing Director Lucy Njeri bemoaned high running costs as a result of increased prices of chemicals and electricity as a major stumbling to the company's efforts to provide efficient and quality services.Assuring residents improved service delivery, Njeri acknowledged that depleted pumps and other infrastructure issues have also led to poor water supply.Source: Kenya News Agency